We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at Omracing.store@gmail.com Please note that returns will need to be sent to the following address: Via varesina 109, Villaguardia Como
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Omracing.store@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at omracing.prenotazioni@gmail.com.
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as you received it, unworn or used, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.
To initiate a return, you can contact us at omracing.store@gmail.com. Please note that returns must be sent to the following address: Via Varesina 109, Villaguardia, Como.
If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items returned without a prior return request will not be accepted.
You can always contact us with any questions regarding returns at omracing.store@gmail.com
Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the problem and resolve it.
Exceptions / Non-Returnable Items
Certain types of items are not returnable, such as perishable goods (like food, flowers, or plants), personalized products (like special orders or personalized items), and personal care items (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about your specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
14-Day Cooling Period in the European Union
Without prejudice to the provisions above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition in which you received it, unworn or used, with tags attached, and in the original packaging. You will also need your receipt or proof of purchase.
Refunds
We'll notify you as soon as we receive and inspect your return and let you know whether or not your refund has been approved. If approved, your refund will automatically be credited to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at omracing.store@gmail.com
